We couldn’t be more thrilled to share some incredible news about our inspace AI-Driven Workplace Platform!
We couldn’t be more thrilled to share some incredible news about our inspace AI-Driven Workplace Platform!
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Getting Started: User Guide

This guide will help you learn 12 steps to get started with inspace
Looking to embark on your first inspace office journey? This guide will help you learn 12 steps to get started.

Video Getting Started with inspace

Step#1
Download and sign in to the inspace app

inspace offers a free mobile app for iOS and Android. This app is designed with ease of use and intuitiveness in mind, making it simple to navigate and utilize its full capabilities. With the inspace app, any user can book desks, meeting rooms, and parking spaces on-the-go.

  1. To download the inspace app, follow the links below:
2. After you download the inspace app, sign in using your corporate email address (your user account will be set up beforehand by the organization’s admin – no need to sign up).
Screen showing how to sign in to the inspace app
Picture 1. Sign in to the inspace app
3. Enter the authorization code that is sent to your corporate email address
Screen showing how to enter the temporary authorization code
Picture 2. Enter the authorization code
Welcome to inspace! It’s time for onboarding – a smooth process that won’t take much time. At this stage, you’ll learn about the following:
  • Space Reservation
  • Self Check-In
  • User Hub & Calendar
  • Search & Filtering Feature
  • Floor Plans
  • Real-Time Notifications
  • Self-Service Portal
Screen showing the self guided onboarding tutorial on the inspace user app

Picture 3. Onboarding in the mobile app

Congratulations on finishing onboarding! Let’s book your first desk.

Step#2
Book a desk
Booking a desk in the inspace mobile app

  1. After signing in to the inspace mobile app, you will see a floor plan. Tap a desk you want to book and then tap Book Now (see Picture 4).
Screen showing how to book a desk or a space from the inspace user app

Picture 4. Selecting a desk on the floor plan

2. Enter the date, time, and duration of your booking and tap Book (see Picture 5).
Screen show how to enter the day and time of the booking in inspace

Picture 5. Selecting the date and time frame for the desk booking

3. The message “Congratulations! Your space is reserved!” confirms that your first booking is successful.

Note: To see your bookings, tap the User icon in the lower right corner of the screen (see Picture 6).
Screen showing where to locate the user profile icon in the inspace user app

Picture 6. User icon for viewing bookings

Booking a desk using the inspace web platform

  1. Sign in to inspace on your desktop at http://my.inspace.app using your corporate email.
Screen showing how to sign in to the browser version of inspace

Picture 7. Sign in to the inspace web platform

2. On the floor plan, select a desk and then select Book (see Picture 8).
Screen showing how to book a workspace in inspace from the user's desktop

Picture 8. Selecting a desk on a floor plan

3. Enter the Booking Date and Time or specify them by using the drop-down options (see Picture 9).
Screen showing how to enter the day and time of the booking

Picture 9. Entering the booking date and time

4. Once reserved, the desk booked will be highlighted in black (see Picture 10).
Screen showing the booked desk on the interactive floor plan

Picture 10. Booked desk on the floor plan

Note: To see your bookings, select the My Bookings tab from the left navigational panel. On this tab, you can find both current and past bookings (see Picture 11).
Screen showing how to access a complete list of bookings made

Picture 11. My Bookings

Step#3 Book Meeting Rooms

inspace allows you to book a room with the right amenities, at the right time and place.

Booking a conference room in the inspace user app

  1. Tap a room on the floor plan and then tap the Book Now button (see Picture 12).
Screen showing how to book a meeting room in the inspace user app from the interactive floor plan

Picture 12. Selecting a room on a floor plan

2. Enter the date, time, and duration of your booking. For an online or hybrid event, add a meeting link (Zoom, Google Meet, Skype, etc). Then add people and tap Book (see Picture 13).
Screen showing how to select the date and time a meeting space is needed

Picture 13. Booking a room in the mobile app

3. The message “Congratulations! Your space is reserved!” confirms that you’ve successfully booked a room. You will also receive an email notification with all the booking details.

Booking a room using the inspace web platform

  1. Select a room on the floor plan and then select Book (see Picture 14).
Screen showing how to book a meeting from from the user's desktop in inspace

Picture 14. Selecting a room using the inspace web platform

2. Enter the Booking Date, Start Time, End Time, Organizer, and Participants, or specify them by using the drop-down options (see Picture 15). For an online or hybrid event, add a meeting link (Zoom, Google Meet, Skype, etc).
Screen showing how to select options for booking a meeting room in inspace

Picture 15. Submit your booking

Note: you can also book meeting rooms and other spaces by using the Search tab (see Step#4).

As you already know how to book desks and rooms, it’s about time to figure out how to find a space that meets your requirements.

Step#4 Find a space
Finding a space in the inspace mobile app

  1. In the bar at the bottom of the screen, tap a Magnifier icon (see Picture 16).
Screen showing how to use smart filtering to find and select a meeting room in inspace

Picture 16. Magnifier icon

2. Specify Space type, Start date, Duration, Number of seats, and Amenities to find a space that meets your requirements (see Picture 17).
Screen showing smart filtering options and different types of bookable spaces in inspace user app

Picture 17. Finding a space

Note: The list of Amenities is set up by your company’s admin and can include such items as Hybrid enabled, Panel, Smart board, Standing Desk, Surface Hub, Whiteboard, etc.

Finding a space using the inspace web platform

From the left navigational panel, select the Search tab (see Picture 18).
Screen showing smart filtering option from the user desktop in inspace

Picture 18. Searching for a space

2. To find a space that meets your requirements, enter the Date, Time, Number of seats, and Amenities (see Picture 18).

Step#5
Check-in

Desk and meeting room check-ins can be made with the help of a mobile device. Check-in enables displaying up-to-date information about the availability of desks and meeting rooms on the floor plan.

To check in to a desk, perform the following actions:
  1. Open the inspace mobile app and tap the Mobile phone icon in the lower right corner.
Screen showing how to check-in to a reserved desk or meeting room from the inspace user app

Picture 19. Check-in

Hold your phone near an NFC tag to check-in.

Note: Check-in should be made 15 minutes after the booking starts. Otherwise, the booking won’t be displayed on the floor plan, and the desk will be available for booking by other employees.

Step#6
Switch floors
Switching floors in the inspace mobile app

  1. Tap the Three Vertical Dots icon in the upper right corner of the screen.
Screen showing how to access different floor options from the inspace user app

Picture 20. Tapping the Three Vertical Dots icon

2. In the pop-up, tap “Select a floor”.
Screen showing the floor selection and floor option from the pop-up screen in the inspace app

Picture 21. Selecting a floor in a pop-up

3. Under “floor”, swipe left to switch to the other floor (see Picture 22).
Screen showing how to switch between floors in the inspace user app

Picture 22. Switching floors in the mobile app

Switching floors using the inspace web platform

  1. Select the Floor plan tab and then click “Select A Floor” in the upper right corner of the screen (see Picture 23).
Screen showing how to select a floor from the inspace desktop application

Picture 23. Select a floor using the inspace web platform

2. In the pop-up, under “floor”, select the Right arrow icon to switch the floor.
Screen showing how to use the arrow icons to switch between floors in the inspace desktop application

Picture 24. Selecting the Right arrow icon to switch the floor

3. After you switch the floor, select the Checkmark icon (see Picture 25).
Screen showing how to confirm the switch to a different floor

Picture 25. Confirming switching the floor in the inspace web platform

Step#7
Find a colleague
Finding colleagues in the inspace mobile app

  1. In the bar at the bottom of the screen, tap a Two People icon (see Picture 26).
Screen showing how to find colleagues from the inspace user app

Picture 26. Finding colleagues in the inspace mobile app

2. Search a colleague by their name, position, and department. Tap the colleague’s profile to check their bookings (see Picture 27).
Screen showing how to view a colleagues in office plans in the inspace user app

Picture 27. Colleague’s Bookings in the inspace mobile app

Note: An alternative way to find colleagues is to go to your hub and see who is in the office today (see Step#8).

Finding colleagues using the inspace web platform

  1. In the left navigational panel, select the People tab.
Screen showing how to find colleague's scheduled desk bookings in the inspace desktop app

Picture 28. Colleague’s Bookings in the inspace desktop app

2. Search a colleague by name, job title, or department (see Picture 28). To check the Current bookings and Booking History of your colleague, select their profile (see Picture 29).
Screen showing the selected colleague's inspace bookings from the desktop

Picture 29. Colleague’s Bookings

Step#8
Learn how the hub works

The hub contains all the important personal information:
● Status (Office, Home, Remote, Vacation, Unavailable)
● Bookings
● Notifications (Company events and Deliveries)
● Calendar
● Colleagues in the office today

To navigate to a personal hub, tap the Profile icon in the lower right corner of the screen (see Picture 30).
Screen showing the User Hub screen in the inspace mobile app

Picture 30. Personal Hub

In the personal hub, you can find useful recommendations: inspace analyzes your schedule to offer the right slot for Uber Eats or Meditation (see Picture 32).

Step#9
Add a profile photo

  1. To add a profile picture, open your personal hub (see Picture 30) using the inspace mobile app. In the upper right corner of the screen, tap the Pencil icon.
  2. Tap Take a Photo or Add from Photo Library (see Picture 31). After uploading a Photo, tap Done.
Screen showing how to add a photo to the inspace user profile from the mobile app

Picture 31. Adding a profile photo

Congratulations! Colleagues will easily recognize you with a profile photo.
Screen showing personal recommendations on the calendar in the user hub, featuring helpful integrations

Picture 32. Profile photo and personal recommendations

Note: to add a profile photo, you can also use the inspace web platform (see Picture 33).
Screen showing how to upload a user profile photo from the inspace desktop app

Picture 33. Adding a profile photo via the inspace web platform

Step#10
Add guests

To invite guests to your company’s office, you will need their email addresses. When booking a meeting room, tap ADD PEOPLE and then enter a user’s email address in the Search field (see Picture 33).
Screens showing how to add a new Guest to the your inspace workplace

Picture 33. Adding guests

Step#11
See your calendar

inspace automatically updates users’ calendars to display all their bookings and meetings.

Calendar in the inspace mobile app

To see your calendar in the inspace mobile app, go to a personal hub by tapping the Profile icon in the lower right corner of the screen (see Picture 34). Then tap CALENDAR.
Screen showing calendar view in the User Hub screen on the inspace user app

Picture 34. Calendar in the inspace mobile app

Calendar view in the inspace web platform

On the Calendar View tab, you can see colleagues’ bookings and statuses (see Picture 35).
Screen showing the calendar view for all users on the inspace desktop app

Picture 35. Calendar View in the inspace web platform

Step#12
Contact Support

Our support team provides assistance with troubleshooting any technical issues inspace users may encounter. Feel free to send us a message if you need help with managing bookings or updating account information.

Sending a message to Support in the inspace mobile app

  1. In the lower right corner of the screen, tap the Profile icon to go to a personal hub. Then tap the Pencil icon (see Picture 36).
Screen showing how to access the Profile screen of the inspace user app

Picture 36. Support in the inspace mobile app

2. Tap Support (see Picture 37).
Screen showing how to access the Support screen from the inspace user app

Picture 37. Support tab

3. Tap Cleaning and Maintenance to see the Support Team contacts (see Picture 38).
Screen showing how to access multiple support providers for the office space in the inspace user app

Picture 38. Navigating to Support Team contacts

If you want to Report a Bug, scroll down the screen and tap Report a Bug to inspace Support Team (see Picture 39).
Screen showing how to report system bugs in the inspace user app

Picture 39. Reporting a Bug

Sending a message to Support in the inspace web platform

1. Select the Support tab in the left navigational panel (see Picture 40).
Screen showing how to access support functions for the office space from the inspace desktop app

Picture 40. Support in the inspace web platform

2. Select Phone, Email, LinkedIn, or Facebook to get in touch with the Support team. Under “Talk to Us”, select the inspace Support Team to report a bug. In the opened window, provide a detailed description of the issue (see Picture 41).
Screen showing how to report a bug in the inspace desktop app

Picture 41. Reporting a bug in the inspace web platform

Support and Troubleshooting

The support team is available to help users with any questions or issues they may have, from troubleshooting technical problems to offering guidance on how to use inspace’s features. In order to get the most effective and efficient support, it is recommended that users provide as much information as possible about the issue they are experiencing, including any error messages or other details. Contact support in the inspace app, or send an email to support@inspace.app.
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