We couldn’t be more thrilled to share some incredible news about our inspace AI-Driven Workplace Platform!
We couldn’t be more thrilled to share some incredible news about our inspace AI-Driven Workplace Platform!

Guide: Adding Users

A guide for adding users to inspace desktop app or the inspace mobile app
This resource will walk you through adding users to inspace. Whether you need to add one user individually or import a list of users, we've got you covered. Let's dive in and ensure a seamless user management experience.

From this guide, you will learn two ways to add users:
  • Adding one user
  • Importing users list

Adding Users Step-By-Step

  1. Log in to inspace with admin credentials.
  2. In the left navigation panel, select Billing (see Picture 1).
A screen showing how to access the Add User screens from the inspace desktop app

Picture 1. Billing tab in inspace

If you want to add one user, do the following:
2.1 Select Add User (see Picture 2).
Screens showing how to add a user from the inspace desktop app

Picture 2. Add User in inspace

2.2 In the pop-up window, enter the user’s First Name, Last Name, and Job Title. Then select User Type, Department, and Team from the dropdown lists. Finally, enter Phone, Email, and Link to the user’s personal room for meetings. Optionally, add a Profile photo, and then select Invite.
Screen showing how to add the required information for a new user from the inspace desktop app

Picture 3. User creation in inspace

If you want to add multiple users, do the following:

2.3 Select Import Users List (see Picture 4).
Screen showing how to add multiple user using an imported list from the inspace desktop app

Picture 4. Import Users List in inspace

2.4 Download the example file (please see Picture 5).
Screen showing how to download the available User Import template from the inspace desktop app

Picture 5. Download the example file

2.5 Open and fill out the Excel template according to the example. You must specify each employee's First Name, Second Name, Department, Job Title, Phone, and Email (see Picture 6).
Screen showing how to use the user upload template in Microsoft Excel

Picture 6. Employee import template

2.6 Upload the completed Excel file to inspace (see Picture 7).
Screen showing how to upload the completed user import list in the inspace desktop app

Picture 7. Uploading User Data

Support and Troubleshooting

The support team is available to help users with any questions or issues they may have, from troubleshooting technical problems to offering guidance on how to use inspace’s features. In order to get the most effective and efficient support, it is recommended that users provide as much information as possible about the issue they are experiencing, including any error messages or other details. Contact support in the inspace app, or send an email to support@inspace.app.
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